FAQ

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Will I need to create a username and password? What if I forget my username and password?

Yes, you will need to create a username and password in order to create an account. This login info will allow you to complete your return using our tax application, reaccess your account if you don’t complete your return all at once, and message our customer service agents for assistance.

Don’t worry if you forget your login information. You can retrieve your username and password by clicking on the “Did you forget your username or password?” links at the bottom of the Client Login page.

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Free Live Chat & Email Support For Your Online Tax Return

We want to ensure that your tax refunds are done quickly and accurately. Log in to our tax refund application, and you'll see how easy it is to do taxes online with our system. We're ready to helping you get your federal refund or state tax refund. If you have any questions or concerns regarding your income tax refund, please e-mail us.

We're committed to helping people file taxes online, free from the usual hassle. Our dedication to helping get the highest federal tax refund has made us a recognized leader in tax refunds. We have many layers of support to make your tax refund experience easy.

  • You may also contact our LIVE HELP TEAM.
  • You must log in during our BUSINESS HOURS to take advantage of this:
  • Business Hours are between 10 AM and 5 PM EST M-F Excluding Holidays.