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How do I access and send customer service messages?

You can access customer service messages by logging in to your account and scrolling to the bottom of the page. There in the live support chat box you can find messages sent to you by the customer service team. You can also send messages to our customer service agents about any questions or problems that arise while you are completing your return.

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Free Live Chat & Email Support For Your Online Tax Return

We want to ensure that your tax refunds are done quickly and accurately. Log in to our tax refund application, and you'll see how easy it is to do taxes online with our system. We're ready to helping you get your federal refund or state tax refund. If you have any questions or concerns regarding your income tax refund, please e-mail us.

We're committed to helping people file taxes online, free from the usual hassle. Our dedication to helping get the highest federal tax refund has made us a recognized leader in tax refunds. We have many layers of support to make your tax refund experience easy.

  • You may also contact our LIVE HELP TEAM.
  • You must log in during our BUSINESS HOURS to take advantage of this:
  • Business Hours are between 10 AM and 5 PM EST M-F Excluding Holidays.